Describing a product

WD external hard drive
How would you describe this product?

Does your company manufacture products? Do you have to talk to customers about those products?

How do you describe a product?

One way is to start with the questions that customer might ask about the product.

Watch our video. We ask and answer questions about a common piece of computer equipment. At the end we put the answers together to create a short, clear description of that product.

Now test yourself

Here’s information about another product. See if you can make a question for each piece of information and then write down the answers to create the product description. The answers are at the bottom of this page.


Steam iron

Product type steam iron
Dimensions 275mm x 117mm x 150mm, 550gms
 For use with silk, nylon, wool, cotton, linen
 Country of origin China
 Price €30



These are some suggested answers.

What’s this? It’s a steam iron.
What do you use it for? You use it to iron or press clothes.
How big is it? It’s 275mm long, 117mm wide and 150mm tall.
What does it weigh? It weighs 550 grams.
What materials can you use with it? You can use it with silk, nylon, wool, cotton and linen.
What’s it made of? It’s made of metal and plastic.
Where was it made? It was made in China.
How much does it cost? It costs €30.


How well did you do? Did you make any other questions and answers? Use the comment box and share them with us.

Do you need to expand your business English vocabulary? Contact us to talk about it.


Agreeing and Disagreeing

Do you go to a lot of meetings and listen to people giving their opinions about different topics?

Do you agree or disagree with those opinions?

Watch our latest video for advice on the clearest and easiest way of agreeing or disagreeing in English.

By Barney, Eileen, Louise and Simon


Was this video useful? Watch our video on the difference between facts and opinions.


If you have any questions about this video, leave a comment below.

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Facts vs. opinions

What’s the difference between a fact and an opinion?

Everybody knows the answer but it’s important to not to confuse how you express facts and opinions when you are speaking English in an important meeting or negotiation.

Our latest video shows how to make it clear that you are giving an opinion.

By Barney


If you have any questions or comments, leave a reply below.

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