This is the third of Louise‘s Human Resources vocabulary mind maps.
The first one focused on people and places and the second on strategy and policy. This one is all about employee relations.
You can see the mind map on Popplet or download a pdf.
Once you have studied the mind map, you can test yourself with the activity in the second part of this blog post.
Test yourself
How well do you know the words in the mind map? Test yourself with this activity. The answers are at the end of this blog post.
Don’t forget you can use a dictionary to help you. The Cambridge English Dictionary has a special business English section.
Activity
Choose the correct word/phrase to complete each sentence.
1. The ___________ are everyone who has an interest in the company. That includes ___________ , shareholders and customers.
stakeholders / employer’s association / employee forum / staff
2. “I heard James is claiming unfair dismissal at the ___________ .”
“Really? I know he was having problems with his manager.”
arbitration / employment tribunal / management board
3. Talks ended in ___________ again today, so the union has asked for arbitration.
strike / picket / deadlock
4. Some companies have ___________ to help improve communication between management and the workforce.
conciliation / works councils / grievance procedures
5. We have a ___________ in our company. That means everyone has to join the union.
closed shop / employee forum / no-union agreement
6. “Have you ever been on strike?”
“No, but we had a month of ___________ last year which meant we only did exactly what was in our contracts.”
blockade / work to rule / cooling-off period
7. ___________ is what some people call workers who cross a picket line to go to work.
negotiator / blackleg / shop steward
8. If you arrive late again, you’ll get a ___________ because you’ve already had a verbal reprimand.
strike / claim / written warning
9. “Are you a ___________ of a trade union?”
“No, we don’t have an official union at work and I’ve never bothered to join.”
member / staff / strikebreaker
10. There’s been a change in the ___________ , so we need to make sure we comply with it.
employment law / work to rule / picket
Answers
1. The stakeholders are everyone who has an interest in the company. That includes staff, shareholders and customers.
2. “I heard James is claiming unfair dismissal at the employment tribunal.”
“Really? I know he was having problems with his manager.”
3. Talks ended in deadlock again today, so the union has asked for arbitration.
4. Some companies have works councils to help improve communication between management and the workforce.
5. We have a closed shop in our company. That means everyone has to join the union.
6. “Have you ever been on strike?”
“No, but we had a month of work to rule last year which meant we only did exactly what was in our contracts.”
7. Blackleg is what some people call workers who cross a picket line to go to work.
8. If you arrive late again, you’ll get a written warning because you’ve already had a verbal reprimand.
9. “Are you a member of a trade union?”
“No, we don’t have an official union at work and I’ve never bothered to join.”
10. There’s been a change in the employment law, so we need to make sure we comply with it.
Did you find this useful? Download a pdf of the mind map.
There are lots more HR vocabulary mind maps to come. We will add a new one soon
If you can’t wait until then, check the website again soon for extra activities using the words from this mind map.
There are lots more mind maps on the Stratford Teachers blog.
People and places – Human resources vocabulary 1
Strategy and policy – Human resources vocabulary 2
If you have any questions about the mind map, leave a comment below.
Do you need to develop your business English vocabulary? Send us a message.
stratfordteachers.com 
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