There are two aspects to successful communication. The first is making yourself understood. The second is understanding the other person. In order to be a good communicator in English, you need to develop both.
So, when you are speaking in English with somebody you should check and be clear that you understand correctly. This even more important when you can’t see the other person’s face, such as on the telephone.
in January we published a video demonstrating how to use checking and clarifying phrases on the telephone.
Here’s a simple interactive exercise you can use to test yourself or review the language from the video. It’s an easy game, click on the ? symbol to see the instructions.
If you have any questions about this exercise, leave a comment below.